Terms of Service

1. TeraHoster Confidence

appreciates happy customers! When something goes wrong involving a customer account these Terms of Service are where, everyone goes to look. We keep everything straightforward and our customer support is there to help you. At TeraHoster we believe in second chances for misunderstandings and small issues created by customers.

2. Products the way you use

TeraHoster does its best to take a Law of the Land stance when it comes to content hosted on its services. Content must abide by the laws of the country the services is hosted within, as well as not break any other points documented in these Terms of Service or our Acceptable Usage Policy. If you feel a service is in violation of a residing countries laws, please file a Police Report with your local police department.

3. Contacts information

In order to use our services, you are required to provide current and accurate identification, contact information, and other details as part of the registration process. You are responsible for maintaining the confidentiality and accuracy of your account information, and you are responsible for all activities that occur under your account. You are solely responsible for all content on your account. You agree to immediately notify TeraHoster of any unauthorized use of your account or any other breach of security. TeraHoster will not be liable for any loss or damage arising from your failure to provide us with accurate information or to keep your account secure.

4. Access & Subscriptions

TeraHoster may cancel or suspend your access to TeraHoster services at any time and for any reason without notice. Upon cancellation or suspension, your right to use the service will stop immediately. You may not have access to data that you stored on the service after we suspend or terminate the service. You are responsible for backing-up your data that you use with the service. If we cancel your service in its entirety without cause, we will refund to you on a pro-rata basis the amount of your payment corresponding to the portion of your service remaining right before we terminated your service.

5. Account Registration

3,1,1 - Clients must provide their legitimate name and surname and residential address when registering an account. 3,1,2 - P.O. Boxes and non-residential or mail forwarding addresses are not accepted. 3,1,3 - A valid phone number is not required for registration. 3,1,4 - Registration and Order Placement must take place from the client's residential ISP. 3,1,5 - Account details must match information provided by payment method. 3,1,6 - All modifications to an accounts details require a ticket to our billing department. Restrictions 3,2,1 - Clients may not open multiple personal accounts under any circumstance. 3,2,2 - Clients may not give other persons access to their accounts. 3,2,3 - Clients may not change their accounts name to another individual.

6. Billing.

Pro Rata 4,1,1 - All recurring services are billed pro rata, with a recurring due date on the first of the month. 4,1,2 - Orders placed before the 20th of the month will only be billed for the remainder of that month, with the next due date set to the first of the following month. 4,1,3 - Orders placed on or after the 20th of the month will be billed the remainder of that month and the entirety of the following month, with the next due date set to the first of the month after. 4,1,4 - Orders for a Quarterly, Semi-Annual, Annual, Biennial, or Triennial billing cycle will only be billed for the remainder of the billing cycle. The next due date will be set to the full length of the billing cycle, starting from the first of the month in which the order was placed.